16 März 2007

HP only with Vista

The Pavilion desktop computers from HP are just planned for the use with Windows Vista. I have a new Pavilion t3757.de with a preinstalled Windows Vista Home Premium. Installed was a lot of undesirable software (yahoo, ebay, ...).

Since the end user will be a not very well versed user in computer usage, but has a lot of special requirements in hard- wand software (video conferences, fax, scanners, printers, ...), is is planned to use Windows XP. The user is used to it and all soft- and hardware is known to be working. But - surprise - there are no drivers for the new pavilion for XP. Contacting HP support 2 times, they send links to various drivers, but mostly not working. They recommend to use Windows Vista. They say: "Unser Support umfasst jedoch nur das ausgelieferte System; also das vorinstallierte Windows Vista." (Our support comprises only the delivered system; so the preinstalled Windows Vista.)

We can summarize: If you buy HP, then use Vista or die.

Addendum: The same problem comes with new Fujitsu-Siemens systems.